What is QuickBooks File Doctor Tool? – How to Download and Use

Published by admin on Last Updated On :Aug 04, 2023

QuickBooks stores all the business account information and financial records in the company file with a .qbw extension. For example, if you create a company file with the name Financialrecord, then the company file name is financialrecord.qbw. These files are always crucial for the business. But somehow, the company files got damaged or corrupted. When you try to access these damaged QuickBooks company files, it shows an error – “list data is corrupted or damaged.” It is a common company file issue experienced by QuickBooks users. So, to fix these company file issues, Intuit has developed QuickBooks File Doctor Tool. It is capable of fixing company file issues and errors.

What are the Versions of QuickBooks File Doctor Tool 

The File Doctor tool in QuickBooks comes in two versions. These two versions are listed below.

1. The Stand-Alone Version of QB File Doctor – It is the built-in tool preinstalled in QuickBooks 2016 and versions after that. 
2. The Built-in Variant of the File Doctor Tool – It is present in QuickBooks 2015 and later editions. 

How to Use the Stand-Alone Edition of QuickBooks File Doctor

Follow these pointers to use the stand-alone version of QB File Doctor.

• Firstly, download the latest version of QB File Doctor from the Intuit website. 
• If you have downloaded it, tap the ‘Run’ button.
• If the tool has just been downloaded, double-tap its icon.
• Now, perform the steps as they appear on your screen. This will complete the process of installation.
• Open QB File Doctor through the Windows taskbar.
• Hit the ‘Browse’ option.
• You can now locate the damaged company file.
• Commence QuickBooks File diagnostics.
• The window of the QB File Doctor tool will show you two options.
• Use the first option if you have encountered the 6000 series error or the company file is damaged.
• For any other kind of network problem, choose the second option.
• Fill out your company file admin password.
• Hit ‘Next.’
• If you are operating diagnosis, or fixing your client’s system, choose the ‘Workstation’ option.
• Select the second or the ‘Server’ option if the QuickBooks company file isn’t hosted on that system.
• Tap ‘Yes’ if you are operating on the QuickBooks server.
• Tap ‘No’ if you are operating on the QuickBooks workstation.
• Let the stand-alone version of QuickBooks File Doctor repair your company file.
• Exit the tool once the process ends.
• Now, open your company file.

How to Use the Built-in Version of QuickBooks File Doctor Tool

Here are the essential pointers to use the built-in version of the QB File Doctor tool.

• Open QuickBooks.
• Now, go to the ‘File’ menu. Here choose the ‘Utilities’ option.
• To run the File Doctor tool, tap the ‘Repair file’ option.
• After that, tap the ‘Browse’ option.
• Select the company file that you want to repair and click ‘Open.’
• Now, choose the kind of resolution you desire. 
• To do so, tap the ‘Show advanced settings’ window.
• Here, click the ‘Next’ option.
• Input the administrator credentials and choose ‘Next.’
• Open the company file again when the tool completes the diagnosis. 

Pre-Requisites Of QB File Doctor

Below are the essential points you must know before using the File Doctor Tool, these are:

• The company file size should not increase the limit of 2 GB, nor will the tool not work.
• The tool is only operated by the Admins. So Admin sign is a must.
• You should have a proper internet connection. If not, then the fixation will interrupt.
• QuickBooks Database Server Manager should be present on the same computer or laptop where you are going to install the File Doctor.

After the prerequisites, now let’s move to download the File Doctor Tool.

How To Get QuickBooks File Doctor Tool?

The File Doctor Tool is a sub-part of the QuickBooks Tool Hub, so to download QuickBooks File Doctor, first, download Tool Hub with the following steps.

Note: If Tool Hub is already installed, then you can skip this Download QuickBooks Tool Hub portion.

• In the initial step, close QuickBooks Desktop for no interruption.
• Then, go to the QuickBooks website and download the latest version of Tool Hub 1.5.0.0.
• After downloading the Toolhub.exe, open and Run it.
• Now, follow the on-screen installation steps.
• Also, agree to the License Agreement.
• When the installation gets over, launch QuickBooks Tool Hub.
• Thereafter, go for Company File Issues.
• Then, click on Run QuickBooks File Doctor. The tool takes one minute to open.
• Note: If the File Doctor tool cannot open, search for QB Desktop File Doctor and manually launch it.
• In the next step, choose the Company File you want to fix using the drop-down. However, the company file is not present in the drop-down; click on Browse and Search to discover the file.
• Now, choose to Check Your File and go to the Continue button.
• Here, enter the QuickBooks Admin Password and click Next.
• The tool will scan the File. The scanning time depends upon the file size; generally, it ends in 5 minutes.
• When the Scan is complete, access and check the company file for issue

Now, you are able to fix the company file issues. But the File Doctor tool sometimes doesn’t process to fix or rectify the company file issue. In such cases, follow the next section.

The Process to Use QuickBooks File Doctor 

After downloading and installing the QB File Doctor tool, you can begin using it. Here is the method to use it. 

• After the tool downloads, find its downloaded file on your system.
• You can see it in the Downloads folder. It will have the qbfd.exe name. 
• Double-tap on this file so it installs. 
• Now, adhere to the onscreen guidelines to carry out the installation of the tool.
• Once the installation ends, the File Doctor tool will automatically open. But if it doesn’t, locate its icon on your PC’s desktop and tap it.
• Soon you will have the File Doctor tool running on your PC. 
• From the drop-down menu, tap your company file. You can also choose it by browsing its location.
• After choosing the appropriate company file, select an option for diagnosis. 
• Choose the ‘Check file damage only’ option if you just need to inspect the damaged company file.
• On the other hand, choose the ‘Check both file damage and network connectivity option if you face the following errors:

1. -6150 -82, 
2. 6000
3. 6000 -301
4. 6000 -305
5. 6141 
6. 6130

• You can choose ‘Check network connectivity only’ followed by ‘Diagnose file’ if you have configured multiple users and received the H505, H303, or H202 errors.
• Now, input your company file password and tap ‘Next.’
• Update your company file if asked. 
• The tool will now start repairing your company file. 
• Finally, you will get an option to launch the company file in the QB File Doctor tool directly.

Steps to Run the QuickBooks File Doctor Tool

Follow these simple pointers to run the QuickBooks File Doctor tool.

• Navigate to the ‘Company File Issues’ button and press it.
• Now, select ‘Run QuickBooks Desktop File Doctor Tool.’
• Wait for some time.
• Now, go to the drop-down menu.
• Tap your company file.
• Choose the ‘Browse’ button if you cannot locate the file.
• Hit the ‘File’ tab and choose ‘Continue.’
• Fill out the admin key.
• Now, hit ‘Next.’
• The scanning process will commence and can go up to 5 minutes. During this time, do not do anything on your system.
• After the scanning completes, open your QuickBooks company file.

What benefits of QuickBooks File Doctor Download?

The followings are the advantages and benefits of the File Doctor:

• With the File Doctor Tool, you can easily resolve Network and Connectivity issues.
• Solve -6000 series errors.
• It can also resolve the H series errors such as Quickbooks Error H202, H101, H303, Error H505, etc.
• File Doctor can easily help you back up all the essential data in case of corruption and data loss.
• You can easily access the company file, which is stored on the other computer, with the help of File Doctor.

QuickBooks File Doctor Tool In Brief?

File Doctor QuickBooks is a powerful program that can eliminate the company file’s common issues like corruption and error 6000 series that occur while using QuickBooks Multi User Mode. QB File Doctor program is not directly accessible; you have to download the QuickBooks Tool Hub to use the File Doctor Tool. You can resolve different company file errors.

List of Errors That QuickBooks File Doctor Tools Fixes

The File Doctor tool helps you resolve a range of QuickBooks error codes. Here’s a list of all the issues it resolves.

• QuickBooks error 6000 77
• QuickBooks error 6190
• QuickBooks error 6210
• QuickBooks error 6000 83
• Error code 6150 
• QuickBooks error 6129
• Error code 6147, 0
• QuickBooks error code 6073
• QuickBooks error 6123
• QuickBooks Error code H505
• Multi-user mode firewall error
• Multi-user mode is not working 
• QuickBooks error 6175
• H-series errors 
• Unable to access the company file
• Missing vendors, customers, and employee lists
• Missing windows registry 
• Malware attack on the hard drive
• Database server manager problems in QuickBooks
• Problems related to network

There are some prerequisites for the QuickBooks Doctor Tool to operate. We have described them in the subsequent section.

What to When QuickBooks File Doctor Not Working

There are some scenarios where the File Doctor Tool doesn’t work properly or is stuck between the processes. So to overcome this station, we are going to use the QuickBooks desktop in-built File Doctor. This process is also known as the manual process of using File Doctor to fix company file issues. Now go with the following steps:

• Open the QuickBooks Desktop and wait until you see “No Company Open” on display.
• Now, go to the File and pick the Utility option.
• Afterward, go for “Repair File and Network Problems”. Click OK
• The QuickBooks File Doctor Tool restarts the program with admin rights.
• Now click on Yes when the dialog box appears.
• In the next steps, choose the Wrench icon for accessing the File Doctor program and hit Continue.
• Enter your Admin Credentials to sign in to the QuickBooks company file. The file Doctor will start the file repair.
• Now, from the Advanced Settings, click “File Diagnosis Only” and then Next.
• After the repair, access your company file and check for the issue.

File Doctor Tool also has many benefits which you get while using it.

Read about:-QuickBooks Won’t Open

Wrapping Up

It’s a scary moment when the QuickBooks company file gets corrupted or damaged for several reasons. Since the company file consists of all the business essential accounting data. So to fix the company file issues, we have come up with the QuickBooks File Doctor Tool. It is a perfect and advanced program to resolve company file issues and errors. We also provide you the QuickBooks Desktop in-built File Doctor Tool, which can be accessed without downloading the QuickBooks Tool Hub, a manual process of using File Doctor.

However, if you feel to reach the Experts to gain knowledge for using or working with the File Doctor, contact them through Email and Live Chat. They will revert you with the solution.

FAQ

Q1. What is QuickBooks File Doctor, and why is it used?

A. QuickBooks File Doctor is a tool that helps resolve various issues while working with QuickBooks company files. It can help fix common network errors, file corruption, and other issues that prevent QuickBooks from opening or working correctly. The tool is useful for businesses of all sizes and can help save the time and effort required in manual diagnosis and repair.

Q2. How do I use QuickBooks File Doctor?

A. To use QuickBooks File Doctor, you must first download and install it on your system. After installation, launch the tool and select the company file you want to diagnose and repair. Follow the on-screen directions to accomplish the repair process. You may need to enter your QuickBooks login credentials and select the type of repair needed. The tool will diagnose and repair any issues with the QB company file.

Q3. Can QuickBooks File Doctor recover lost data?

A. No, QuickBooks File Doctor cannot recover lost or deleted data. Its primary function is to diagnose and repair issues with QuickBooks company files. However, the tool may be able to recover some data that is not accessible due to file corruption.

Q4. Is QuickBooks File Doctor compatible with all versions of QuickBooks?

A. No, QuickBooks File Doctor is not compatible with all versions of QuickBooks. It is only compatible with QuickBooks Desktop 2016 and later versions. It is also recommended to use the latest version of the tool and QuickBooks Desktop for optimal performance and compatibility.